Secure assistance for active support sessions
JD-IT Remote Support
Download the support agent when a JD-IT technician asks you to start a remote session.
Download for Windows
jdit-agent.exe
Before You Run It
Only open this download while you are already speaking with JD-IT support. Close the session when the work is complete.
- Download Save the agent to your computer.
- Run Open the file and approve the Windows prompt.
- Connect Share the session details with your JD-IT technician.